Frequently Asked Questions

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.



Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order.



Q: Can I return an item?
A:  You have 7 days from the date you received the item to test the product purchased.  If the product is defective, you must email info@tmrpromotions.com, with the order number and a detailed explanation of the defect.  Returns and exchanges are accepted only for defective products.  All items sold “as-is” are considered final sale.  We do not accommodate buyers that “change their mind” about an item.  We do not accept items that have been abused or returned after the 7 day time period.



Q:  Do you buy used equipment?
A:  Yes, we offer competitive compensation for your used cameras, equipment and electronics. We accept all types of functional and non-functional cameras (digital and film), lenses, camera accessories, binoculars, electronics such as CD and DVD players, walkie talkies etc.

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